Our Reviews

David T|2026 Chevrolet Silverado 1500

Confirmed Service Customer

3/20/2026

Ron helped me find a good time to replace the part and to have my windows tinted. The guys in the service department were very nice and helpful and the job was completed faster than I had expected.

3/21/2026

Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

LUFKIN, TX

Lisa M|2025 Chevrolet Trailblazer

Confirmed Service Customer

11/1/2025

Best dealership in town. Helpful, knowledgeable staff.

11/2/2025

That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!

Business Response

NACOGDOCHES, TX

Elizabeth G|2025 Chevrolet Traverse

Confirmed Service Customer

12/5/2025

Fast friendly service!

12/6/2025

Hi, thank you for the high star rating and for the wonderful review! We do hope we can be of assistance in the future. Take care!

Business Response

NACOGDOCHES, TX

Scott B|2025 Chevrolet Trax

Confirmed Service Customer

12/18/2025

Great service.

12/19/2025

Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

LUFKIN, TX

Benjamin S|2023 Chevrolet Equinox

Confirmed Service Customer

12/24/2025

Great service. Very friendly and professional people.

12/25/2025

Hi, thank you for taking the time to leave a review for us at Gound Chevrolet Company! We're looking forward to your next visit!

Business Response

NACOGDOCHES, TX

Ronald S|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

10/25/2025

Great service, always a pleaser to see everyone.

10/26/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Gound Chevrolet Company and we hope to see you again soon! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

NACOGDOCHES, TX

Richard B|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

10/30/2025

Everyone at Gound Chevrolet is very friendly and customer oriented. I have always had a great experience here, and look forward to Gound taking care of my vehicle in the future. Thanks for the great service.

10/31/2025

It’s wonderful to hear you feel welcomed and well cared for every time you visit Gound Chevrolet. Your loyalty means so much, and we look forward to keeping your vehicle in top shape for years to come—we’re here for you anytime you need us!

Business Response

HEMPHILL, TX

Delores B|2021 Chevrolet Equinox

Confirmed Service Customer

12/10/2025

Great service and friendly employees

12/11/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

CHIRENO, TX

Melanie A|2023 Chevrolet Tahoe

Confirmed Service Customer

2/6/2026

I had body work & an alignment. All done within the promised timeline of a week. The repairs done to my car were done properly for the stated price. My car was returned perfect along with being washed :) The staff that helped me from dropping my car off and at pickup was professional & friendly. I love the service here at Gound Chevrolet!

Jory Muckleroy

2/7/2026

Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Gound Chevrolet Company!

Business Response

NACOGDOCHES, TX

Traci S|2025 Chevrolet Suburban

Confirmed Sales Customer

9/25/2025

Everyone was so knowledgeable, helpful, and kind.

Jason Gound

9/26/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

NACOGDOCHES, TX

Tracy B|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

11/3/2025

FRIENDLY, FAST, KNOWLEDGEABLE, & COURTEOUS. SERVICE MANAGER JAY CHOATE, ALONG THE PARTS DEPARTMENT ARE VERY ACCOMODATING!

11/3/2025

We’re so grateful for your enthusiastic feedback! Jay and our parts department will love hearing your kind words. Their dedication to friendly, fast, and knowledgeable service sets the tone for our whole team — and we can’t wait to keep that standard shining for you!

Business Response

TIMPSON, TX

Ida C|2019 Chevrolet Tahoe

Confirmed Service Customer

11/12/2025

I had a routine oil change and tire change , and I was blessed to have a coupon . They were fast and efficient as always.

11/13/2025

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WELLS, TX

Roger J|2011 Chevrolet HHR

Confirmed Service Customer

1/8/2026

Gound kept the appointment, did the work in a timely manner for a fair price. I am very satisfied with their service!

1/9/2026

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

NACOGDOCHES, TX

Hester H|2025 Chevrolet Colorado

Confirmed Service Customer

1/22/2026

Great service. In and out quickly

1/24/2026

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

NACOGDOCHES, TX

Kenishia H|2018 Chevrolet Malibu

Confirmed Service Customer

2/11/2026

Jay and Dillion were able to answer any questions presented. We were notified of options and updated on progress throughout the process. Thanks for display of service excellence!!!

Dylan Eddington

2/12/2026

Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.

Business Response

NACOGDOCHES, TX

Jory M|2015 Chevrolet Suburban

Confirmed Service Customer

12/3/2025

It was great, fast and easy!

12/4/2025

Hi there! We're so happy we were able to help you out! We look forward to your next visit! Take care!

Business Response

NACOGDOCHES, TX

Jimmie S|2012 GMC Sierra

Confirmed Service Customer

12/12/2025

Always a great experience, great service and fast.

12/13/2025

Thank you for sharing your experience! We’re delighted that our service continues to impress, and we look forward to seeing you again soon.

Business Response

NACOGDOCHES, TX

Franchia B|2021 GMC Terrain

Confirmed Service Customer

1/8/2026

I JUST LOVE THEM , I'VE BEEN GOING TO THEM FOR 10YRS ATLEAST.

1/9/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

CENTER, TX

Joseph H|2024 Chevrolet Silverado 1500

Confirmed Service Customer

1/15/2026

Staff is friendly and fixed the problem quickly

1/17/2026

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

SAN AUGUSTINE, TX

David C|2026 Chevrolet Suburban

Confirmed Service Customer

2/11/2026

Great service. Fast no hassle

Dylan Eddington

2/12/2026

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!

Business Response

NACOGDOCHES, TX

David T|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

3/2/2026

Ron and the entire staff were great to work with.

Ron Baldwin

3/3/2026

Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! We look forward to assisting you again in the future.

Business Response

LUFKIN, TX

Gregory H|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

10/14/2025

100,000 mile check up. No appointment needed, no high pressure to get additional work done. Everyone was very helpful, I'm ready for my 200,000 mile check up, lol.

10/15/2025

Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, Gound Chevrolet Company

Business Response

NACOGDOCHES, TX

Sara W|2023 GMC Yukon

Confirmed Service Customer

10/16/2025

We love Gound! They are the best!

10/17/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

CUSHING, TX

Chiquita M|2018 Chevrolet Cruze

Confirmed Service Customer

10/20/2025

They get you in and out

10/21/2025

Thank you for sharing your quick and easy experience! Getting you in and out efficiently without compromising quality is what we’re all about. We’ll keep that same pace ready for your next visit!

Business Response

ZWOLLE, LA

Kimberly E|2020 Chevrolet Equinox

Confirmed Service Customer

10/30/2025

My car was fixed and ready to go the same day. The nice mechanic dropped and picked me up from work. I didn't have to get a ride.

10/31/2025

We’re so happy your car was fixed promptly and that our mechanic could make the experience even easier with pickup and drop-off. Thank you for letting us keep you moving—please don’t hesitate to reach out if there’s anything additional we can do for you!

Business Response

NACOGDOCHES, TX

Gerrel B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/20/2025

Great friendly service as usual.

11/21/2025

Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GARRISON, TX

Michael M|2024 Chevrolet Colorado

Confirmed Service Customer

11/25/2025

Service, as always, excellent!

11/26/2025

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

NACOGDOCHES, TX

Kimberly E|2020 Chevrolet Equinox

Confirmed Service Customer

12/12/2025

My event was excellent. My car was dead and wouldn't open. Jay and the service department solved my problem immediately. Thank you!

12/13/2025

We’re thrilled Jay and our service team could solve your car issue so quickly! Your satisfaction is our priority, and we’re glad we could get you back on the road without delay.

Business Response

NACOGDOCHES, TX

Lauren T|2021 Chevrolet Suburban

Confirmed Service Customer

2/25/2026

They were wonderful and very helpful diagnosing the problem and getting everything fixed quickly

Jay Choate

2/26/2026

Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

NACOGDOCHES, TX

Gloria H|2017 Chevrolet Equinox

Confirmed Service Customer

3/5/2026

I had an appointment for oil change and tire rotation. They had me out in less than 30 minutes!!

3/6/2026

Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

Business Response

NACOGDOCHES, TX

David T|2026 Chevrolet Silverado 1500

Confirmed Service Customer

3/20/2026

Ron helped me find a good time to replace the part and to have my windows tinted. The guys in the service department were very nice and helpful and the job was completed faster than I had expected.

3/21/2026

Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

LUFKIN, TX

Robert V|2022 Chevrolet Trailblazer

Confirmed Service Customer

3/24/2026

Had an oil change service visit. Good service, professional and friendly staff.

3/24/2026

Thank you for your thoughtful review! We’re glad your oil change visit was handled with professionalism and friendliness. We look forward to your next service!

Business Response

MOUNT ENTERPRISE, TX

Elizabeth R|2022 Chevrolet Equinox

Confirmed Service Customer

2/11/2026

Great customer service

Jay Choate

2/12/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

GARRISON, TX

Joseph H|2024 Chevrolet Silverado 1500

Confirmed Service Customer

3/3/2026

Service personnel completed maintenance in record time they are always very friendly

3/3/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

SAN AUGUSTINE, TX

Hosie B|2025 Chevrolet Silverado 1500

Confirmed Service Customer

3/25/2026

Quick service

3/26/2026

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

CUSHING, TX

Hester H|2025 Chevrolet Colorado

Confirmed Service Customer

9/25/2025

Service was great, in and out quickly and reasonably priced.

9/26/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

NACOGDOCHES, TX

Sandra W|2018 Chevrolet Malibu

Confirmed Service Customer

12/8/2025

Very helpful

12/9/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Gound Chevrolet Company and we hope to see you again soon! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

NACOGDOCHES, TX

Benjamin N|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

1/22/2026

Service for my two vehicles was quick and performed professionally.

1/24/2026

We're glad everything was completed quickly, professionally, and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

DOUGLASS, TX

Kathy D|2022 Chevrolet Suburban

Confirmed Service Customer

11/6/2025

The best in Nacogdoches Texas!! Great service

11/7/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

CUSHING, TX

Dennis F|2021 Chevrolet Suburban

Confirmed Service Customer

2/26/2026

very satisfied. courteous employees!

Dylan Eddington

2/27/2026

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CUSHING, TX

Katlyn D|2018 GMC Yukon XL

Confirmed Service Customer

11/12/2025

Communication and customer service was wonderful as always! Jay and Kathy are top notch.

11/13/2025

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

NACOGDOCHES, TX

Richard R|2011 Chevrolet Silverado

Confirmed Service Customer

11/23/2025

Gound service continues great year after year. Sustainability is at Gound be it at the body shop or service dept. Richard Rayne

11/24/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

NACOGDOCHES, TX

Weldon G|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

2/19/2026

Had my truck in for brake repairs at 7:30 and the work was completed by 10:00.

Dylan Eddington

2/20/2026

Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

NACOGDOCHES, TX

Robert V|2022 Chevrolet Trailblazer

Confirmed Service Customer

1/21/2026

All good, as usual!

1/22/2026

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

MOUNT ENTERPRISE, TX

Matthew M|2021 Chevrolet 3500HD Silverado

Confirmed Service Customer

2/9/2026

Great job by the service staff at Gound Chevrolet as always. Thanks!

Jay Choate

2/10/2026

Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!